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Email SMS Optout option, not making email as prefer communication

in Recruiting, Opportunity Marketplace 1 comment

Summary:

Email SMS Optout option, not making email as prefer communication

Content (please ensure you mask any confidential information):

Hi,

We did implement two-way communication for SMS using Twilio. However, when we're using STOP to unsubscribe. It didn't take out mobile as prefer way of communication and make email as prefer way of communication. Is there any process need to run to make it effective?

Please advise.

Regards,

Bhavna

Version (include the version you are using, if applicable):


25A (11.13.25.01.0)

Code Snippet (add any code snippets that support your topic, if applicable):

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