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payment

in Payables, Payments & Cash Management 2 comments

Hello Team,

We’re encountering an issue where multi-site debit memo are not being applied to a single invoice for a supplier during a payment process request. For example, if the invoice is billed under Supplier ABC for Site (555) and we have debit memo for Supplier ABC under sites (555 and 556)… the only debit memo applied to the invoice are under that 555 site, the 556 site is left in the “Not Selected” column. Is it possible to get the PPR to apply those debit memo for that one invoice because they are under that same supplier just different sites?

Another issue we’re having is essentially the same issue with Third-Party Payment Relationships…. Can we not apply debit memo from an established third-party relationship to pay for the invoice of a different supplier?

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