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HR Help Desk Support different workstreams

in Help Desk 1 comment

Summary:

Hi there,

In the scenario where there is more than one workstream in an organisation will it be better to create a number of different queues? Or would it require a completely new HR Help Desk to be created for that specific team to manage inquiries?

I have already implemented a HR Help Desk for a specific team but I may need to implement changes for a different team to manage their inquiries separately. What is the best way of going about this?

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