How to write a groovy script to nullify a value upon entry of a transaction? — Cloud Customer Connect
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How to write a groovy script to nullify a value upon entry of a transaction?

Summary:

We have a requirement that when a manager selects the Assignment Category Update action reason as part of a Change Assignment Transaction, we want to nullify the existing value so that it forces the user to make a change when doing that transaction. Does anyone have any sample groovy scripts on how to do this?

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