Missing Profile not visible to Application Role User — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Missing Profile not visible to Application Role User

in Account Reconciliation 1 comment

Summary:

Hi,

We noticed that a service administrator is able report on Account-IDs are loaded from DM but does not have a corresponding profile.
Reconciliations → Detail Balances → Filter on Reconciliation Exists = No

The same setup returns no data for a user (application role). Is this normal?

As a workaround, we tried to build a report using the Query Builder, any report from the detail balances subject area returns no rows at all. (see below screen shots) Which is very strange.

My question : Is there any way to enable business users to see missing profiles themselves?

thanks

Content (please ensure you mask any confidential information):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!