Retroactive pay is not processed for ICP Element — Cloud Customer Connect
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Retroactive pay is not processed for ICP Element

in Payroll and Global Payroll Interface (GPI) 1 comment

Description:

To provide more context, the Information Element is attached when the ICP is raised, passing the number of months to the Earning Element. As a result, it is expected that the retroactive event for the Earning Element should be triggered accordingly.

Currently, multiple element groups are used for to run payroll for specific payroll purposes. For example, the Award Compensation group includes only compensation-related elements for processing payroll for compensation employees.

 If an element is excluded from an element group (because it is not intended for payroll processing), but the ICP (Individual Compensation Plan) is attached after the current month’s payroll run, the retroactive element is not picked up in the next payroll run. This is an unexpected behavior.

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