sending copy of outgoing Emails to REPs
Summary:
Is there a ready-to-use tool in Eloqua that will send copies of sent campaign emails to sales representatives (responsible for the specific customer who received the email)?
Content (please ensure you mask any confidential information):
I would like to inform the Customer Representative (REP) in a simple way that a marketing email has just been sent to his Customer.
I would like to add a step in the campaign thanks to which after sending the email to the Customer, a copy of the email will go to the assigned email address of the REP. I have a REPs emails linked to Contacts in Eloqua (on Account level).