The candidate merge couldn't be completed because this candidate has active work relationships. — Cloud Customer Connect
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The candidate merge couldn't be completed because this candidate has active work relationships.

in Recruiting, Opportunity Marketplace 5 comments

Summary:

Hi expert,

Our client made a mistake. They performed the move in HR without first performing the "duplicate check".

Now the situation is as follows: there are 2 records with two different person numbers, one from ex-employee and one from pending worker.
We are trying to merge these two candidates with the duplicate check, but we receive this error: The candidate merge couldn't be completed: You can't merge candidate CANDIDATE NAME because this candidate has active work relationships. (IRC-1590860). (IRC-1590540).

Has anyone been in this situation before? what is the suggestion to clean candidate data?

Regards,

Alessandro.

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