In OIC, we cannot open downloaded PDF documents via REST API after Gen3 upgrade — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

In OIC, we cannot open downloaded PDF documents via REST API after Gen3 upgrade

edited Apr 15, 2025 6:36PM in Integration 22 comments

mapping the Stream Reference (PDF doc) received from Quickstat and with encodeReferenceToBase64 and mapped to target parameter:

Summary:

One of our OIC integrations performs a GET via a REST Courier API to download waybill PDFs from their system.
However, after Gen3 upgrade, the downloaded PDFs can not be opened and we get an error message,
'the downloaded PDF we receive an Adobe error message indicating it is either not a supported file type or because the file has been damaged.'
The downloaded PDF is encrypted in the integration using encodeReferenceToBase64 and then loaded into a table.

We were able to successfully open the downloaded waybill PDF documents using the same integration in Gen2.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!