Unable to find part number in recall notice creation — Cloud Customer Connect
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Unable to find part number in recall notice creation

Summary:

Hi Team,

We have enabled the product recall feature in the Dev1 instance and have completed all the required setups. We were able to create a Recall Notice from the supply chain execution. However, we are unable to add the part number in the recall notice. We completed the item step and added the trading partner along with the manufacturing part number at the item level, but we still cannot add the item to the recall notice. I have attached the screenshots for reference.

Thanks,

Sreekanth


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