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SR Data migration to Red wood next gen

in Help Desk 2 comments

Summary:

Existing SRs in classic Helpdesk to be migrated to Redwood next gen

Content (please ensure you mask any confidential information):

We are planning to migrate from Classic Helpdesk to Redwood nextgen. I would like to know whether all the SRs created in Classic helpdesk irrespective of the status will be successfully migrated to Next gen.

Kindly confirm

Version (include the version you are using, if applicable):

24D

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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