How can I expand the number of decimal places in the Redwood Self Service version? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How can I expand the number of decimal places in the Redwood Self Service version?

Summary:

The customer needs to be able to enter item prices with 5 decimal places for all the currencies they use (MXN, USD, EUR, PEN, etc.). In the classic version of Self Service, this was possible; however, in the Redwood Self Service version, it only displays 2 decimal places, even when the currency precision is set to 5.

This has a significant impact on the business due to the discrepancies compared to the invoices sent by suppliers.

We would appreciate it if you could let us know whether this behavior will change in any upcoming versions, or what the recommended solution to this issue is.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!