TRCS Automation generated for non-active Regions — Cloud Customer Connect
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TRCS Automation generated for non-active Regions

Summary:

We are updating active region flag for the entity in the Tax Rate form. However, during our review of region-level calculations at the combined level, we observed that non-active regions—those not flagged as part of the entity—are still generating automated adjustments and being included in the combined adjustment totals.
Based on our analysis, it appears that data for these inactive regions is being driven by Regional Tax Automation rules, even though the region is not active for the entity.
We would like to confirm whether this is expected system behavior. Could you please verify if this is intended functionality or if it indicates a possible configuration issue?

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