Can we return a Dropship Order after ASN is created ? (without interfering in Finance side) — Cloud Customer Connect
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Can we return a Dropship Order after ASN is created ? (without interfering in Finance side)

edited Apr 24, 2025 2:42PM in Inventory Management 1 comment

Hi All,

We have a scenario where user for a closed Sales Order wants to do an RMA (also user creates return to Vendor against a Purchase Order), where he doesn't want to involve the Finance team for canceling the AP invoice and applying the credit memo to the AR Invoice.

Background:

User was not able to create an ASN for a Dropship Purchase Order. On checking this issue further, there was an ASN already created against the PO which in turn created a Receipt. This closed the SO line and subsequently AR invoice got generated. Same with AP as well and Invoice is created and Matched against the PO.

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