Set notifications/reminders for the Create Appointment and Create Task smart actions. — Cloud Customer Connect
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Set notifications/reminders for the Create Appointment and Create Task smart actions.

in Help Desk 3 comments

Summary:


In Case Management I want to set notifications/reminders for the Create Appointment and Create Task smart actions. When the dues date is getting closer I would like for a email/bell notification to be sent to the Case Worker/Agent. How will I go about doing this?

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