Regenerating Revenue After Process Configurator corrections/update– Unable to Delete Existing Events — Cloud Customer Connect
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Regenerating Revenue After Process Configurator corrections/update– Unable to Delete Existing Events

Summary:

We have updated the Process Configurator (PPC) and are currently testing the changes. However, when attempting to regenerate revenue, we are facing issues. The existing events generated by the earlier configurator setup cannot be deleted because all adjustments are disabled. We tried setting the related expenditures to Non-Billable and added a new expenditure item, but running the Generate Revenue process still does not create any new revenue. How can we delete or reset the existing events and establish new events based on the updated configurator rules?

Checked this thread below but no luck

Content (please ensure you mask any confidential information):

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