Unable to adjust prepayment application
Summary:
Unable to transfer the credit memo generated against the event. Attached the detailed steps performed
Content (please ensure you mask any confidential information):
Below are the steps followed
Step- Created a prepayment request invoice - 12340
step2 Create invoice for the progress and applied the prepayment of -12340
Step - Created a prepayment application with incorrect amount hence needs be amended to Event amount updated to (-1234)
Following transaction are created
Step - Credit memo is created with the full prepayment application amount -12340
Step - Unable to transfer the credit memo to AR
Version (include the version you are using, if applicable):