Can we track the changes made in Learning Activity page by Learn Admin — Cloud Customer Connect
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Can we track the changes made in Learning Activity page by Learn Admin

edited Apr 28, 2025 6:15AM in Learning 2 comments

Summary:

Hello team,

We have a few learners from different ILC courses, who enrolled long back and then later when the offering had occurred and the Learn Admin tried to manually complete there assignment from My Client group > Course > Offering > Learners > Manage Activities. The activity date showed a different one. She couldn't help it and in order to avoid chargebacks, she completed them with the wrong dates only.

Later on, while dealing with the issue, when we tried to reproduce it :

  1. We performed a "Reset All Activities", one by one for the faulty learners, to reproduce the issue.
  2. For a learner, after resetting the activities, we reconciled the learner assignment and attempted to complete the learner again. The activity date showed correctly.
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