Do you have to re-implemented Guided journeys and AI Agents every time post refresh? — Cloud Customer Connect
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Do you have to re-implemented Guided journeys and AI Agents every time post refresh?

in Self Service Procurement 2 comments

Summary:

Hi Oracle Community,

I have noticed every time we complete a Refresh our Guided Journeys and AI Agents setup in RSSP have to be deleted and re-configured.

I have tried to simply deactivate and reactivate the Guided Journey/AI Agent, to delete the code from VBS publish, re-enter the code in VBS and publish and a combination of both these things but to no avail.

Is this normal behaviour? Its quite cumbersome to re-implement every time we have a refresh.

Thanks

Regards,

Nina

Version (include the version you are using, if applicable):

25A

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