Smartview: drill region is not available, operation is cancelled

Summary:

I have a power user attempting a drill-through on actuals to which they have access (they can see the value). However, when he tries to drill-through, he gets the error "The drill-through region is not available, operation is cancelled. Contact your system administrator for more information".

For other power users, the drill-through works fine, for service administrator as well.

I checked the Smart View version and the user has 24.200 (while I have 24.100, which is older), so I assume this is not the issue?

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable): Smart View version of the affected user is 24.200