Is it possible to have accounting calendar as 4/4/5 and weekly satisfaction events in RMCS? — Cloud Customer Connect
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Is it possible to have accounting calendar as 4/4/5 and weekly satisfaction events in RMCS?

in Revenue Management 5 comments

Summary:

Hi,

Currently business have accounting calendar as 4/4/5 for all the ledgers. So, right now, if Plan Start Date and Plan end date (1 Apr 25 to 31 Mar 26) has 1 year difference, RMCS generates 12 satisfaction events for 'Period' based subscription lines (lines with recurring charge).

However, business now has a requirement where they want satisfaction events to be generated on weekly basis. So, for the above scenario, they are looking for 52 satisfaction events to be generated in RMCS.

I tried to create a new accounting rule have fixed period as 52 or Variable accounting rule with 52 as periods. But Satisfaction events were still aligned to 4/4/5 and events were going till 2029 which is not as per business expectation. Satisfaction events should not go beyond plan end date.

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