Notification set up for Create Appointment and Create Task smart actions — Cloud Customer Connect
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Notification set up for Create Appointment and Create Task smart actions

in Help Desk 1 comment

Summary:


In Case Management and HR Help Desk for Redwood I want to set notifications/reminders for the Create Appointment and Create Task smart actions. When the dues date is getting closer I would like for a email/bell notification to be sent to the Case Worker/Agent.

How will I go about doing this?

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