FCCS Dimension Editor Slow to Add — Cloud Customer Connect
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FCCS Dimension Editor Slow to Add

Summary: Dimension Editor addition issues

Content (please ensure you mask any confidential information):

We are currently facing an issue with our FCCS implementation, which includes four custom dimensions and has been operating successfully since 2021. Recently, during metadata maintenance in the tool, we have observed that the system is taking 15 to 20 minutes to process the addition of new members in the Dimension Editor and to save these changes. It is important to note that these new members do not contain any formulas.

We have used the metadata validation to identify any potential errors that could be contributing to this slowdown, but there are no issues identified. Typically, the first new member is added quickly; however, each subsequent member incurs a lengthy save time, and this delay occurs regardless of which dimension we are updating.

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