Remove Escalation for only one rule – ReqApproval Workflow — Cloud Customer Connect
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Remove Escalation for only one rule – ReqApproval Workflow

in Self Service Procurement 1 comment

Hi,

In the BPM Worklist for the ReqApproval workflow, escalations are currently set to trigger after 5 days.

We would like to request the removal of escalations specifically for the CFO Approval rule, as we do not want the approver's manager to receive escalation emails for this step. All other rules can remain as they are. Is that possible.

Please advise. Thank you for your assistance!

Regards,

Nikhita.

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