Case and Request relationship table not showing affected person — Cloud Customer Connect
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Case and Request relationship table not showing affected person

Summary:

When linking a case to case or case to request and vice versa I can see the list of requests or cases I can select from (as shown below). However, I was trying to explore some ways I could edit this table so that it showed the affected party name as well. Is there anywhere in the Setup and Maintenance or App composer that I can amend this table?


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