E-commerce with Oracle on-prem applications

We are currently operating on Oracle E-Business Suite R12 (on-premise), leveraging modules such as Inventory, Order Management, Procurement, Warehouse Management etc. We are exploring the enablement of an e-commerce channel that would allow end customers to directly purchase a specific category of parts from us.

To support this future-state business model, we are seeking a best-in-class solution that integrates seamlessly with our existing Oracle EBS on-prem environment. A key area of concern is the ability of our on-premise application to scale effectively for high-volume customer engagement, particularly in areas such as customer creation, data management, shipping and overall performance.

Post order capture, we are evaluating multiple fulfillment models—including order routing to distributors, direct-to-customer shipping, and drop shipping.