We are not able to view person results page in redwood even after enabling the profile option — Cloud Customer Connect
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We are not able to view person results page in redwood even after enabling the profile option

in Payroll and Global Payroll Interface (GPI) 1 comment

We have enabled the profile option "ORA_PAY_PROCESS_RESULT_PAGES_FOR_PERSON_REDWOOD_ ENABLED" which enables person results page (My Client Group->Payroll), and also checked 

  1. Structure sandbox whether if the page is disabled
  2. Disabled and re-enabled profile option
  3. Followed oracle documentation 

Despite performing all these actions the page is still not in Redwood.

Here are the screenshots from current set-up and page:

  1. Profile Option Screen

2. Person Results Page

Instance Version - 25A (11.13.25.01.0)

It would be helpful if someone can suggest an action plan to resolve the issue.

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