Redwood - Promote and Change Position - When and why section doesn't load

Summary:

The When and Why section of the Promote and Change Position trnasaction doesn't load occasionally.

Content (please ensure you mask any confidential information):

For some users, the Promote and Change Position - When and Why section doesn't load the first time, forcing the user to close the transaction and restart. It ususally loads the second time.

Does this happen to anyone else?

We can't reproduce this on a regular basis, so we can't create an SR.

Version (include the version you are using, if applicable):

25A

Code Snippet (add any code snippets that support your topic, if applicable):