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Case Worker cannot edit case

in Help Desk 1 comment

Summary:

Case workes are unable to edit cases all of a sudden. I checked all the permissions and privileges and they have the correct rights. I have a list of case worker dummy accounts that were able to edit cases and now the edit button has been removed?

These are the permissions given to each Case worker:


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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