Automatch matches same profiles mutiple times — Cloud Customer Connect
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Automatch matches same profiles mutiple times

Summary:

We have set up an automation that runs the automatch each hour. But now I see that in the job logs, the same profiles are matched each hour (see logs attached). I would expect that it only matches the unmatched transactions once.



I'd like to understand:

  • How automatch works in the background.
  • Is it enough to run this on the data import, or is it needed to run seperately.
  • Does it get triggered uppon a data load/import in the data exchange?

Version (include the version you are using, if applicable):

25.04.65

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