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Not able to Create Work Relationship for Terminated Employees

in Human Capital Management 11 comments

Summary: Our HR team is unable to create a work relationship for a terminated employee. I suspect this is a data access issue as our payroll team and IT Admins are able to create such work relationships in our TEST environment. I am not able to identify where the issue lies.

I recently added PER_ENABLE_WORKER_SEARCHES_USING_TERMINATION_DATE_PRIV to our HR roles as we learned that our HR team was unable to search for terminated (inactive) employees. They are able to search/filter for them now.

When our HR staff go into Create Work Relationship page, they can search for a terminated employee and they are able to see the first screen of that Redwood page where they are prompted to select which pages they want to edit. Once they click continue from that first page, the next screen shows the loading icon indefinitely.

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