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Pending since how many days Report

edited Jul 12, 2016 11:09AM in Reporting & Analytics for B2C Service 8 comments

Content

I need to make a report which has the following format. Since how many days is the incident in its current status. i.e. I want to calculate=  count of (sysdate - max(Status change transaction) ) >1day.

Here since we cant take aggregate of aggregate in reports, I am not able to get the report.

Status

0-1 days

1-2 days

2-3 days

3-4 days

4-5 days

<5 days

Waiting

 

 

 

 

 

 

Updated

 

 

 

 

 

 

Version

May 2015

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