On Clicking 'Help Desk Requests' it triggering to a Reedwood page but without any page layout. It ap — Cloud Customer Connect
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On Clicking 'Help Desk Requests' it triggering to a Reedwood page but without any page layout. It ap

edited May 19, 2025 8:27AM in Help Desk 3 comments

Summary:

On Clicking 'Help Desk Requests' it triggering to a Reedwood page but without any page layout. It appearing as blank page.

Content (please ensure you mask any confidential information):

Below all specified Roles and privilege are enabled against my user

  • Users who are assigned this predefined job role can access this feature:
    • Maintenance Manager (ORA_MNT_MAINTENANCE_MANAGER_JOB)
    • Maintenance Technician (ORA_MNT_MAINTENANCE_TECHNICIAN_JOB)
    • Quality Engineer (ORA_ENQ_QUALITY_ENGINEER_JOB)
  • Users who are assigned a configured job role that contains below privileges can access this feature:
    • Review Maintenance Dispatch List (MNT_REVIEW_MAINTENANCE_DISPATCH_LIST_PRIV)
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