How to Schedule a Post-Training Evaluation 30Days After Classroom Completion with Automated Reminder — Cloud Customer Connect
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How to Schedule a Post-Training Evaluation 30Days After Classroom Completion with Automated Reminder

Summary:

Dear Experts,

I’m working on a training setup where the classroom session is followed by a post-training evaluation—but here’s the catch: the evaluation should only be made available 30 days after the training is completed. I know the usual evaluation can be added directly to the activity with reminders, but in this case, I need to trigger a second evaluation or survey after the 30-day mark, along with an automated reminder to the associate.

Is there a way to configure this in the system? Would really appreciate your guidance on how best to approach this!

Thanks in advance!

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