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BI Publisher Report Connection Failing Intermittently

in Account Reconciliation 13 comments

Summary:

We have recently configured a direct connection from ARC to Oracle ERP to call a BI Publisher report to pull in transaction details for a reconciliation. We are experiencing intermittent failures with the job where it is timing out during the runtime and no .CSV file is generated on the ERP side to pick up.

I found a previous thread on this topic that was experiencing a similar problem, but theirs was due to a lack of a proper parameter, whereas we are passing several in ours.

Content (please ensure you mask any confidential information):

Integration to BI Publisher is failing due to a timeout issue, but we are unable to identify root cause.

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