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Chat incident Data string roll up

edited Aug 10, 2016 8:29AM in Reporting & Analytics for B2C Service 3 comments

Content

Hi Collegues

I am trying to roll up the text string into one long cell.

Currently each incident for webchat appears as -

1) "Hello my name is x?" 

2) "no value"

3) "Hi X, can you help me with Y please"

 

I want it to read as "hello my name is X?, no value, Hi X, can you help me with Y please" 

In one cell....

 

Not sure how to go about it, any help would be appreciated.

 

Version

Service Cloud
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