Unable to Display the COMMENTS Section in Document Records – Visual Builder Error — Cloud Customer Connect
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Unable to Display the COMMENTS Section in Document Records – Visual Builder Error

Hello,

We are experiencing an issue with the COMMENTS section within Document Records. The field is not visible at all in the application interface. We attempted to make it visible through Visual Builder, but the load process ends with the following message:
"LOADING COMPLETED WITH ERRORS", and the COMMENTS field cannot be located anywhere within the structure.

As a result, we are unable to render this section visible or even interact with it.

Has anyone encountered a similar issue or does anyone know how to resolve it? Any guidance or workaround would be highly appreciated, as this is becoming a blocker for our current configuration.

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