Opened date based on Req ID not Job Code — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Opened date based on Req ID not Job Code

Summary:

We have a report which shows opened date but upon checking, the Req Opened date field in the report shows the opened date of Job code not req id. We have a scenario where 2 or more Job codes are the same but Req IDs are different. How do we get the opened date of the req ID which is the unique number that refers to the req and not the job code? Thank you

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!