Issue - Handling Employee Overpayment Recovery in Installments (Outside Receivables) — Cloud Customer Connect
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Issue - Handling Employee Overpayment Recovery in Installments (Outside Receivables)

Subject: Request for Solution - Handling Employee Overpayment Recovery in Installments (Outside Receivables Module)

Business Context:

  • Payroll is managed through a third-party tool, and data is directly imported into the General Ledger. The Payroll module is not implemented in our environment.
  • In some cases, employees have been overpaid (e.g., an employee received $8,000 instead of $4,000 in a month).
  • The business intends to recover the overpaid amount (e.g., $4,000) in installments from affected employees, such as:
    • 1st month: $2,000
    • 2nd month: $1,000
    • 3rd month: $1,000
  • More than 100 such overpayment cases exist.

Business Requirement:

  • The business wants to manage this recovery similar to how Receivables work

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