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EPM agent is getting Stuck

in Financial Consolidation and Close 8 comments

Summary:

EPM agent is getting stuck/Freeze

Content (please ensure you mask any confidential information):

Dear all,

One year ago, we configured an EPM Agent and it was working perfectly. I'm using the EPM Agent to connect to a MSSQL on Prem Database. Last week this agent started to get stuck. We thought that this is because the version is old, so we downloaded the latest version and did all the changes (We updated the JDBC as well), but we are still facing the Same issue.

When we restart it, it will work for 5 or 10 min and then it gets stuck again.

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