Approval Workflow Not Working for Document Records Upload by Employee — Cloud Customer Connect
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Approval Workflow Not Working for Document Records Upload by Employee

Hello everyone,
I have a question regarding Document Records in Oracle HCM.

When an employee uploads a document in the Document Records section, the approval workflow does not get triggered. The upload seems to happen outside any transaction flow, it is not visible in the Transaction Console, and no approval task is created.

I have already configured the approval rules for Document Records, but they don’t seem to take effect when the action is performed by the employee.

Has anyone experienced the same issue?
Is there a specific setting or condition required to activate the approval flow for employee-uploaded documents

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