Roles and Delegations App Inquiry — Cloud Customer Connect
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Roles and Delegations App Inquiry

Summary:

Roles and Delegations App Inquiry

Content (please ensure you mask any confidential information):

We are looking to find more information (Oracle manual, Knowledge Article, etc..) pertaining to the Roles and Delegations app within My Client Groups. This looks to be a Redwood app and is quite different than our current RUI app - Manage User Account.

We are concerned about the reset password function, the ability to edit the User section, and the items within the ellipses (3-dots) as these items/functions are not available within our current RUI app - Manage User Account.

The information we are looking for would be the user/secuirty roles that would have access to this app (general set-up information), information regarding the reset password functionality as password resets are handled by another system, the implications of editing the user section (the user name is editable), and any other need to know information.

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