Not able to launch ODR Rule — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Not able to launch ODR Rule

We created rule in the Test environment post testing, we migrated the rule with respective data form & report in the Prod application, but the ODR_rule did not get migrated successfully. Therefore, we had to manually create the same rule in the Prod environment; due to which the rue that got migrated is also there into the application besides the manual rule.

Now, we are unable to launch the manually created rule in the Prod application, neither we are able to delete the migrated rule into the application.

Attaching the screenshot with the error while launching the manual ODR rule for your reference.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!