At what stage does the resource Alert for Pending Seat Acceptance trigger to the learner? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

At what stage does the resource Alert for Pending Seat Acceptance trigger to the learner?

Summary:

We have created a Resource Alert for Pending Seat Acceptance but there is no alert triggered to the learner when the capacity of the offering is increased and schedule process - Process Learning Alerts is run.

Question: At what stage does this alert trigger to the learner? when the assignment status of the learner changes from Waitlist status to Pending Seat acceptance status?

Steps followed -

  1. Create a course
  2. Create an offering under the course with Capacity rules set as Maximum attendees = 1
  3. Add a learner to the offering - L1
  4. Add another learner to the offering - L2
  5. L2 Assignment status = Waitlisted

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!