Document Record option not visible under My client group — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Document Record option not visible under My client group

edited Jun 3, 2025 2:56PM in Human Capital Management 6 comments

Summary:

We are facing an issue where the document records is not present under My Client group > show more > under employment.

In the DEV1 instance, the Document Records option is visible.

We also reviewed the visibility settings through Sandbox and verified the profile values in the EL expression using structures.

The profile value settings match between DEV1 and PROD.

The role is having the below privileges :

Use REST Service - HR Document Types List of Values

Manage Person Documentation

Manage Person Document Delivery Preferences

If anyone has faced this issue , kindly help




Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!