Internal Candidate trigger "Change Assignment" task from Move to HR and Journey — Cloud Customer Connect
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Internal Candidate trigger "Change Assignment" task from Move to HR and Journey

edited Jun 4, 2025 6:39AM in Recruiting, Opportunity Marketplace 1 comment

Hi everyone,

Once the internal candidate is moved to HR, the next step is to process the candidate from Manage Job Offers. On the Manage Job Offers page, we identify the candidate and then click on the available action Promotion/Transfer.

Does anyone know whether the "Transfer" / "Change Assignment" process can be not triggered automatically

Background: Our client would like to set up Journey for Internal Candidate to have different step for Internal Transfer case, which might include Approval, Change Assignment, Change AOR, Generate Letter.

However, when the internal candidate accepted the offer, the candidate will move to hr directly and trigger the "Transfer" / "Change Assignment" transaction under Manage Job Offers page. Then, it looks like there will be 1 Transfer transaction from Journey and 1 Transfer transaction from Recruiting.

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