Clarification on Attachment Size Limits for IDR Invoices via Email — Cloud Customer Connect
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Clarification on Attachment Size Limits for IDR Invoices via Email

We are encountering issues with invoice processing through IDR. Specifically:

Individual invoices with attachments larger than 5 MB are failing.

Emails with total attachment sizes over 10 MB are also failing.

We would like to get a clear understanding of the following:

What is the maximum allowed size per invoice attachment for IDR processing?

What is the total email size limit (including all attachments) for IDR?

Are there any official Oracle documented limits or best practices for handling large invoices via IDR?

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