Approval Notification appearing blank for Request Position Change Transaction — Cloud Customer Connect
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Approval Notification appearing blank for Request Position Change Transaction

Summary:

Hi Team,

We have a following requirement for our client for Request Position Change Transaction

  • Request Position Change Transaction is visible for Line Managers
  • Request Position Change is disabled(removed privileges) for HR Specialist as per the requirement where HR Specialist can not see Request Position Change Transaction

Approval Rule configured > If Line Manager Initiates the transaction , 1st Level Approver 1 up LM > 2nd Level Approver is HR Specialist

1st Approver — 1 UP LM is able to open notification , view data before he/she approves it

2nd Approver — HR Specialist is able to open Notification , approve or reject but unable to see the data on notification page. Everything is coming as blank since we removed the Request Position change privilege.

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