Unable to add approver/FYI approver in requisition Redwood Self Service Procurement

Summary:

When creating non catalog requisition using smart forms. Enter the mandatory fields, charge account , supplier. Click on Add to Cart. Click on 3 dots to view approvers. Under Approval hierarchy , Highlight Rule participant and click on Add Approvers and Add approvers pop up opens up. Enter 3 characters or name of the ad-hoc approver but it doesn'

t show up in list of values.

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