Pending Seat Acceptance in one to many (1:M) offering — Cloud Customer Connect
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Pending Seat Acceptance in one to many (1:M) offering

edited Jun 5, 2025 6:32AM in Learning 4 comments

We've observed a change in how the system handles learner assignments across multiple offerings within the same course. Previously, it was possible for admins to assign the same learner as required to more than one offering of the same course—even if the learner’s status in the initial offering was "Not Started" or "In Progress." In such cases, the learner's status in the new offering would appear as "Pending Seat Acceptance".

Eg:

Course X has multiple offerings

Offering Y > have Learner A as Not Started/In-progress
Offering Z > have Learner A as Pending seat acceptance

When a learner is enrolled into an new offering in Course X. (Learner "A" is already enrolled at the Offering Y in Course X)

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